Return Policy
At raveopro.com, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer a straightforward return process.
Return Eligibility
- Items must be returned within 30 days of delivery
- Products must be in original, unused condition
- All original packaging, tags, and accessories must be included
- Items must be free from damage, stains, or signs of wear
How to Return Your Order
Step 1: Contact Us Before returning any item, please contact our customer service team at info@raveopro.com with the following information:
- Your order number
- Reason for return
- Photos of the item (if applicable)
Step 2: Return Authorization Our team will review your request and provide you with return instructions and authorization within 2 business days.
Step 3: Ship Your Return Once authorized, please send your return to:
Important: Please include your order number and return authorization in the package.
Return Shipping
- Customers are responsible for return shipping costs
- We recommend using a trackable shipping method
- raveopro.com is not responsible for items lost or damaged during return shipping
Processing Your Return
- Returns are processed within 5-7 business days after we receive your item
- Refunds will be issued to the original payment method
- Please allow 3-10 business days for the refund to appear in your account
Non-Returnable Items
The following items cannot be returned:
- Personalized or customized products
- Items damaged by misuse or normal wear
- Products without original packaging or tags
Contact Information
For any questions about returns or to initiate a return, please contact us:
Email: info@raveopro.com
This return policy is effective as of the date of purchase and may be updated at any time. Please check this page for the most current information.